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Frequently Asked Questions

How can I invest with Pacific bank ?
To make an investment you should sign up for Pacific bank account . Once you create an account, you can make your first deposit. All deposits must be made through the Members Area. You can log in with username and password you have chosen at signup.

I wish to invest with Pacific bank but I don't have any e-currency. What should I do?
You can open a free PM account here: www.perfectmoney.is

How do I open a Pacific bank Account?
It's quite easy and convenient. Follow this link, fill in the registration form and press "Register".

Which payment processors do you accept?
We accept only Perfectmoney at the moment.

How can I withdraw my funds?
Login to your account using your username and password and order withdrawal at the Withdraw section.

How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.

How can I change my e-mail address or password?
Log into your Pacific bank account and click at "Edit Account Settings". You can change your password there. For security reasons you are not allowed to change your e-mail and payment address, please, contact Support should the need arise.

What if I can't log into my account because I forgot my password?
Click at Reset your Password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my e-currency account?
No, profits are gathered on your Pacific bank account balance and you can withdraw them anytime.

How do you calculate the interest on my account?
Interest on your deposits is credited daily to your available account balance.

Can I make a direct deposit from my account balance?
Yes! To make a deposit from your Pacific bank account balance, simply login into your member account, click on Make Deposit and check the Deposit from Account Balance radio button.

Can I make additional deposits to Pacific bank?
Yes, but for the present time members are limited to 3 active deposits only. You will be able to make new investments after your active deposits mature.

After I make a withdrawal request, when shall the funds be available at my e-currency account?
Funds are usually available within 24 hours.

Can I lose money?
There is a risk involved with investing in all high yield investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term.

How can I check my account balances?
You can access your account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
No. If we find that one member has more than one account, we reserve the right to put all additional accounts on hold, pending your explanations.

Who manages the funds?
Investor's funds are managed by a team of Pacific bank investment professionals.

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